Welcome to the System Health Dashboard for the Wowza ClearCaster. This site provides real-time system health information; for comments, questions, or concerns about this site please contact Wowza Technical Support.
Resolved -
We have verified the issue with pairing your broadcast to FaceBook has been resolved. We thank you for your patience as this was corrected. If you have any further issues surrounding this feature, please submit a ticket to Wowza Technical Support. https://www.wowza.com/support/open-ticket
May 18, 14:20 UTC
Update -
UPDATE We’re still actively working to resolve this issue with the team at Facebook.
Workaround: For now, you can switch to the "FaceBook" broadcast template and enter the RTMPS publishing details generated via the Facebook Live Producer portal: https://www.facebook.com/live/producer
Thank you for your patience and we apologize for any inconvenience this may be causing.
May 16, 19:55 UTC
Identified -
We’ve identified an issue with using the "FaceBook Pair" broadcast template listed on ClearCaster.Wowza.com. We’re actively working to resolve this issue with the team at Facebook.
Workaround: For now, you can switch to the "FaceBook" broadcast template and enter the RTMPS publishing details generated via the Facebook Live Producer portal: https://www.facebook.com/live/producer
For any additional needs or questions please contact support - https://www.wowza.com/support/open-ticket We will post all updates here as they become available, thank you in advance for your patience and we apologize for any inconvenience this may be causing.
May 11, 17:04 UTC